Terms and Conditions

The following terms and conditions shall govern your use of the online giving system on www.victorydumaguete.org, a website that empowers you to partner with Victory Dumaguete. By donating online, you express your understanding and agreement that you are bound by the terms and conditions outlined in this document.

Victory Dumaguete accepts online donations through credit card payments and direct bank transfers from interested individuals, organizations and associations.

PRIVACY POLICY. Every Nation Philippines values the security of your personal information. We ask for personal information and email addresses on our online donation pages so we can acknowledge the receipt of your donation and to help prevent fraudulent donations.

SECURITY POLICY. Victory Dumaguete’s online donation system uses an advanced encryption technology provided by Secure Sockets Layer (SSL), a recognized authentication and encryption software, which means that the site encrypts all of your personal information and card details so that it is unreadable to anyone outside of the transaction process.

DONATION. Donations may be made via www.victorydumaguete.org, using our secure payment gateway. Registration with the website is a prerequisite to donation, and donors will be required to provide all the necessary information to process the transaction.

CONFIRMATION. After the donation process is completed, a confirmation of the transaction will be emailed to the donor’s email address, as registered in the website’s online donation system, to serve as proof of delivery.

TRANSACTION CURRENCY. All amounts on the website are defaulted to Philippine (PHP) currency. The currency conversion amounts appearing within this site are for your information purposes only and are approximate amounts in your selected currency. The converted amounts shown here are not necessarily the exact amounts that will appear on your credit card statement, as international currency exchange rates are prone to change beyond the control of Victory Dumaguete.

REFUND AND CANCELLATION. Once a donation is completed, the transaction is deemed final and indisputable, except under the following circumstances:

1. Unauthorized or fraudulent use of a donor's credit card is proven, per guidelines of his or her credit card company. In case of lost or stolen credit card, donors must notify their credit card company and comply with its reporting procedure.
2. Victory Dumaguete’s website and/or online donation system inadvertently does/causes something that will necessitate a refund.

In such an event, you may contact Victory Dumaguete’s Finance Officer via email (charmaine.gonzaga@victory.org.ph) or telephone (635 422 6692) during weekdays, from 9:00 a.m. to 5:00 p.m. within five (5) working days from the time you received an email confirming the donation.

Victory Dumaguete shall process your request for refund with the credit card company or bank within fifteen (15) working days.

LIMITATION OF LIABILITY. Victory Dumaguete reserves the right to modify or replace any of these terms and conditions at any time, and any change shall be effective once posted on the website.

INDEMNITY. Under no circumstance shall Victory Dumaguete be liable for any claims, costs, or damages, whether direct or consequential, arising as a result of your use of the online donation system or your inability to do so, your reliance on any content and/or services associated with the websites, or any breach of these Terms and Conditions.

GOVERNING LAW. Disputes relating to the use of the websites' online donation system and the interpretation of these Terms and Conditions are subject to the laws of the Republic of the Philippines, and any dispute shall be brought before the courts of Dumaguete City, Negros Oriental, Philippines, where Victory Dumaguete is officially registered and located.

OTHER TERMS AND CONDITIONS. Victory Dumaguete is not responsible for typographic errors. We reserve the right to change the terms and conditions of the online donation system at any time without prior notice.